A Culture of Excellence

Jet Direct recognizes that our success is only as solid as the team that makes us up. That is why we place the satisfaction of our team as a top priority. Culture above politics, results over ego, and above all: the belief that the key to success is a happy, recognized and engaged team.

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What Makes the Jet Direct Culture


Jet Direct believes our team members are the best in the industry and we recognize they’ve taken years and often decades to achieve the level of skill that’s helped to make us great. With that in mind, respect for them as individuals, their expertise, their skills, and them as individuals is always front and center.


As with any relationship, communication is key – which is why Jet Direct Mortgage values an environment where the free flow of ideas, feedback, innovations, and suggestions are the lifeblood of our growth.


“Give me the right lever and I will move the earth.”  – Archimedes
Jet Direct is a huge believer that given the right tools, the extraordinary can become the unstoppable. That is why we consistently invest in the technology and tools to enable our sales and operations staff to reach heights and potentials as never before.


Jet Direct is all about community, giving back, and getting to know those we serve! In that spirit, Jet Direct and our branches actively support and participate in local events, causes, and positive programs that enrich the lives of those around us. To Jet Direct, it’s not just “corporate responsibility” it’s our corporate culture!


Jet Direct recognizes that sales and service is all about relationships and people. While we have built a solid catalog of loan products and developed an operations staff that’s second to none, at the end of the day it’s YOU that are the face of your business… and it’s hard for people to see that face if you’re not “out there”. That’s why Jet Direct is an active sponsor of many cross industry organizations and sponsor key events, putting our mortgage professionals in the places they need to be.


There’s a reason Jet Direct Mortgage team members look forward to their days with us, we know how to have FUN! Fun is easy when you’re surrounded by colleagues just as committed to success as you are and share a common vision & goal. Call it a cliche, but the “work hard / play hard” spirit is alive and well at Jet Direct Mortgage. Whether it’s corporate happy hours, company pot-lucks, office outings, or hilarious theme days – our motto is, “if you’re going to spend a good amount of your time here – make it count!”


Our success and foundation is built
around our Jet Direct Core Values:



We are dedicated to continually strive to surpass the expectations of our clients. We accomplish this by offering trusted advice, with a commitment to our client’s financial future.



Integrity is at the forefront of our standards. Maintaining honesty and transparency builds trust and relationships.



For us, culture within our organization is achieved through a positive attitude and respect for one another. In turn, this gives our clients a better experience and provides better results.



The pursuit of excellence is the stepping stone to our success. We consistently seek to be better, more knowledgeable, and more effective for ourselves and our clients.

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